Support
How can we help?
Guides for getting your music live, connecting Stripe, customizing your site, and more. Built and answered by a working musician.
Account & Billing
Billing and your subscription
Your plan, your free trial, updating your card, and invoices.
Canceling your account
How to cancel, and what happens to your site and your data after.
Deleting your account
How self-service account deletion works, what's permanent, what's kept, and how to restore if you change your mind.
Notification settings
Manage your dashboard bell notifications and optional SMS text alerts for tips and sales.
Email & SMS Campaigns
Getting Started
Welcome to Sonic Bloom
What Sonic Bloom is and how to get your music live in minutes.
Setting up your site
Picking a theme, adding your music, and getting your subdomain live.
The Sonic Bloom app
Your gigs, your kit and Roadie on your phone — and how to connect it to your account.
Working with Roadie
The manager in your pocket — what Roadie can do, what it always asks first, and how to get the most out of it.
What Roadie remembers
Roadie keeps notes so you don't repeat yourself — here's how to read them, fix them, and delete them.
Payments & Payouts
Connecting Stripe to get paid
How Stripe handles your money — and why we take 0%.
Your earnings
One page for what you've made, what you're still owed, and where the money actually is.
Getting paid for gigs
Track what a room owes you, mark it paid, and see what the year has actually earned.
Understanding payouts
When the money hits your bank account, and what shows up on your statement.
Fees and commission
Sonic Bloom takes 0%. Here's what Stripe charges per transaction.
Selling Music & Merch
Selling digital music
Free, fixed-price, or pay-what-you-want downloads — and how fans get the files.
Setting up your tip jar
Let fans tip you directly — 0% commission, every dollar yours.
Selling your own merch
List merch you pack and ship yourself — you keep 100% minus the card fee.
Print-on-demand merch
Connect Printful and let them print and ship merch for you — no inventory.
Fan Club subscriptions
Recurring memberships for your biggest fans — members-only content and steady income.
Smart links
One link that sends every fan to the streaming service they actually use.
Your Website
Choosing your theme
Pick the look that fits your sound. Switch anytime without losing content.
Live vs Coming Soon
Control whether your site is public — and let bandmates preview a Coming Soon page early.
Your link-in-bio page (/connect)
One link for Instagram and TikTok that points to your music, merch, tips, and more.
Adding shows and tour dates
List your gigs and link fans out to wherever you sell tickets.
Your EPK (press kit)
A shareable electronic press kit for bookers, venues, and press.
Connecting a custom domain
How to point your own domain (yourband.com) at your Sonic Bloom site.
Building your page sections
The easiest way to change a page is to ask Roadie — "put my tour dates above my music" and it's done. The hands-on section builder is still there when you want it.
Favicon and social sharing
Upload a custom favicon for your browser tab, and see how Sonic Bloom fills in your social sharing cards automatically.
The Studio — make posters, covers, and posts with Roadie
One place to make gig posters, social posts, cover art, and more — and to find everything Roadie has made for you.
Your stage plot and kit
The stage plot, input list and rider a venue asks for — uploaded or built here.