Getting Started
The Sonic Bloom app
The Sonic Bloom app
Sonic Bloom on your phone is the same account you use here: your gigs, the kit a venue asks for, and Roadie. It's the load-in half of the product — the part you need standing in a room at four in the afternoon, not sitting at a desk.
Signing in
Three ways, and none of them asks you to type a password into the app:
- Sign in with Apple — one tap. Apple can hide your real email if you'd rather; the relay address works fine for us.
- Your email — we send a six-digit code. Nothing to invent or remember.
- A pairing code — if you're already signed in on a computer, open The app in your dashboard, tap Get a pairing code, and type the six characters into your phone. The code works once and expires in ten minutes.
All three land in the same place. Use whichever is nearest.
You don't have to sign in first
You can open the app and start using it — ask Roadie for a poster, put a gig on the books — before you have an account at all. We'd rather you saw whether it's any use before asking you for anything.
The catch, and we'll say it in the app too: until you sign in, the app is working against an anonymous account only that phone can reach. Nothing is on your website, nothing is on the web dashboard, and there's no way back to it if you lose the handset — there's no address or password attached for us to find it by.
When you do sign in, everything you've already made comes with you: your gigs, the rooms Roadie found in your calendar, your conversations, your notes, your setlists and anything Roadie made for you.
Signing in to the website after starting in the app
If you signed in on the phone with Apple or with an emailed code, you don't have a password yet — and the website asks for one. Go to Set a password, enter the same email you used in the app, and we'll send you a link. It's the same account either way; you're adding a way in, not making a second one.
If you used Apple's Hide My Email, the address to enter is the
@privaterelay.appleid.com one Apple made for us. It's in Settings → your name →
Sign in with Apple → Sonic Bloom on your phone.
Already had an account before you signed in on the phone?
If you sign in with an email address that already has a Sonic Bloom account, it's the same account — your existing gigs, kit and site are all there. Signing in with Apple links to your existing account too, as long as Apple confirms the email address belongs to you.
Letting it read your calendar
The app can look through the calendars on your phone to work out which rooms you've played and which ones have gone quiet longer than usual. It asks before it does this, and you can say no.
Two things worth knowing:
- The reading happens on your phone. Nothing about a calendar event leaves the device unless you save it as a gig or a venue.
- It only sees calendars that live on that phone. If your gigs are in a calendar you haven't added to your iPhone, the app isn't counting those nights, and anything it says about those rooms will be wrong. The Calendars tab lists exactly what it can see, so you can check.
If you skip it, everything else still works. You just tell Roadie about gigs yourself instead of it finding them.
Letting it look at your contacts
The app can also check your contacts, for one job: when you ask it to write to a venue you've played before, it looks for whoever you already have saved for that room so the email can open Hi Jess, instead of Hi there,. It asks first, and you can say no.
- The looking happens on your phone. Your contacts are never uploaded to us. We don't keep a copy, and we can't see your address book.
- One first name leaves the phone, and only when you asked for that draft. Writing the email happens on our side, so the app sends the matched first name along with the facts about the room. No email address, no phone number, no company, nobody else in your contacts, and we don't store the name afterwards.
- Saying no costs you a greeting. The draft comes out addressed Hi there, and everything else is identical.
Subscribing from the app
You can start your subscription on the phone. Ask Roadie for something that needs one — going live, a campaign, your own domain — and it'll offer; or find it under the account icon → Subscribe. Same $20 a month, same account.
The one thing worth knowing: subscribe in the app and Apple bills you, not us. So you cancel it in iPhone Settings rather than here, your receipts come from Apple, and deleting your Sonic Bloom account won't stop the charges — cancel with Apple first. The full picture is in Billing and subscription.
Already subscribed on the website? The app knows, and won't sell you a second one.
Deleting your account from the app
You don't need a computer for this. Tap the account icon at the top right, then Delete my account, and type your artist name (or the word DELETE) to confirm.
It doesn't ask for a password, because if you signed in with Apple you never made one. Being signed in on that phone is what confirms it's you.
Deleting on your phone deletes the whole account, not just the app, and signs out every other device on it. Your site goes dark and your fan list is erased right away. Everything else is held for 30 days in case you change your mind. See Deleting your account for the full picture and what to export first.
Connected devices
Your dashboard lists every phone connected to your account, and Disconnect removes one. That's the answer to selling a phone or losing one: disconnect it and it stops seeing your gigs and kit immediately.