Privacy Policy

Last updated: August 24, 2026

Who We Are

Sonic Bloom is a SaaS platform that hosts artist websites, mailing lists, tip jars, and SMS campaigns. Artists sign up to use the platform; fans interact with the artist's site. The artist is the owner of their content and the sender of record for any messages sent to their fans — Sonic Bloom is the platform that delivers them.

Information We Collect

From artists:

• Name and email address. If you set a password we store only a hash of it, never the plain text. If you sign in with Apple there is no password at all, and Apple may give us a private relay address instead of your real one — that works fine, and everything we send still reaches you.
• Payment method, managed through Stripe. We store only a Stripe customer ID; full card details never touch our servers.
• Content you upload: tracks, photos, bios, show data, and any other material you add to your site.

From fans who sign up to an artist's list:

• Email address (required).
• Name (optional).
• Phone number (optional, only when the fan explicitly opts in to SMS updates from that artist).
• IP address — recorded when a fan submits a signup form, used for spam prevention and to enforce per-artist signup blocklists. Not used for tracking across sites.

Usage data:

• Aggregate signup and engagement counts are shown to each artist for their own list (e.g. total subscribers, recent signups). Platform-wide analytics tracking is not currently in use; if introduced in a future release, this policy will be updated before it ships.

From the Sonic Bloom app (iPhone and iPad):

• Your calendars — only if you allow it. The app reads events on your phone to work out which rooms you have played and which have gone quiet. That reading happens on the device. Nothing about an event leaves your phone unless you save it as a gig or a venue.
• Your contacts — only if you allow it, and only when you ask for something that needs one, such as addressing a message to a booker. We do not upload your address book.
• An install identifier — a token created when the app first opens, so the app can reach your account. It is not an advertising identifier, and we never ask for one.
• What you tell Roadie — your messages, and the gigs, venues, contacts and notes you ask it to remember.

The app contains no advertising, no analytics service, and no third-party tracking code of any kind. It talks to sonicbloom.app and nowhere else. You can delete your account from inside the app at any time, under Your account.

How We Use Information

• To operate the platform: host artist sites, deliver email and SMS campaigns the artist initiates, process tips and subscription payments.
• To communicate with artists: account notifications, billing receipts, product updates.
• We do not sell fan information to third parties. Fan data belongs to the artist whose list they joined.

SMS Messaging Program

When you opt in to an artist's SMS list on Sonic Bloom, you give that artist permission to send you text messages.

• Purpose: Phone numbers are collected for the purpose of sending SMS updates from the artist whose mailing list you joined.
• Message types: Announcements about new music, upcoming shows, merchandise, fan-club updates, and signup confirmations.
• Frequency: Message frequency varies by artist. A typical sender sends between 2 and 8 messages per month.
• Message and data rates may apply.
• Opt-out: Reply STOP to any message to opt out of SMS from that artist. Reply HELP for help.
• You can also opt out by clicking the unsubscribe link in any email from the artist, which will remove you from their mailing list.
• If you have questions about SMS messages from a specific artist, contact the artist directly using the contact info on their site. For platform-level questions about how Sonic Bloom handles your information, contact us at the address below.

We never share or sell mobile opt-in information or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Sharing

We share information only with subprocessors that help us run the platform:

• Stripe — payment information (subscription billing, tip jar, merch checkout).
• Postmark — fan email addresses and message content (transactional and campaign email delivery).
• Twilio — fan phone numbers and SMS content (opt-in SMS delivery for fans who subscribed).
• AWS / DigitalOcean — uploaded files, audio, images (hosting and storage).
• Anthropic — the text you send Roadie and the account details it needs to answer you: your artist name, your gigs and venues, and anything you have asked it to remember. Used to generate the reply and nothing else; it is not used to train their models.
• Ideogram — the wording of an image request when you ask for a poster, cover, logo or merch design. That wording can include your artist name and show details.
• Printful — fan shipping address and order details (print-on-demand merchandise fulfillment, only when an artist uses POD merch).
• Approximated — custom-domain DNS metadata and request traffic (SSL termination and routing for artist custom domains).

The subprocessors above receive data only to deliver the platform's services (for example, Twilio to send the SMS messages you opted in to) — never for their own marketing. Mobile opt-in and SMS consent data are not shared with any third party for marketing purposes.

We do not sell information.

Data Retention

We keep account information for as long as the account is active. Fans can request deletion at any time by contacting the artist or us.

Your Choices

Artists can update or delete their account information by logging in to the dashboard. Fans can unsubscribe from any list at any time using the unsubscribe link in any message.

Children

Sonic Bloom is not directed to children under 13.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated to artists via email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

Contact

Questions? Email us at hello@sonicbloom.app.